Privacy Policy

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We respect your privacy and are serious about protecting it.

This policy explains what personal information we (Findan Software, also referred to as Findan) collect, how we collect it, how we use it, and your rights. This privacy policy is based on the ten fair information principles in the Personal Information Protection and Electronic Documents Act (PIPEDA). It applies to the personal information we collect on FindanSoftware.com (the Website).

By using FindanSoftware.com, you accept and agree to the terms of this policy, so please read it carefully. If you do not agree with all policies outlined, please do not use the Website.
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Information collected from all visitors

Anonymous information from Website visitors is gathered automatically. This information may include pages and files viewed, date/time stamp, browser type, Internet protocol (IP) addresses and other anonymous data. We use this data to help administer our Website and learn how to improve our website experience. This data alsos help us provide you and other clients with better services and information.

How we use Cookies

A cookie is a small information file that a website or server sends to your web browser. Cookies serve many functions, including remembering login information, helping websites load faster, and sharing information about website activity.

FindanSoftware.com uses cookies to collect anonymous information about website use and activity. This data helps us understand how we can improve our website and services, as well as provide customized content or more relevant advertising.

You can control cookies in your browser settings, including accepting, disabling or removing them. If you disable cookies, certain features of the Website may not work properly.

Findan Software’s 10 Privacy Principles

1. We are responsible for the personal information we collect

Findan Software has a responsibility to protect the personal information under our control. We are accountable for Findan’s compliance with these policies.

What is “Personal Information”?

Personal information refers to information and data about an identifiable individual but doesn’t include business contact information, such as the name, title, business address or telephone number of an employee of an organization.

2. We’ll tell you what information we’re collecting and why

We will explain the reason for collecting personal information from you before its collection. We will provide a statement of purpose wherever possible.

We may collect personal information to provide Services, such as information, tools and resources.

3. Your knowledge and consent are required

Collection, use, or disclosure of personal information requires your knowledge and consent, except in rare circumstances where it is inappropriate in accordance with the law.

4. We will limit the information we collect

Findan Software will only collect personal information relevant to the purposes identified per Principle 2. Wherever possible, we will collect information directly from the individual, fairly and lawfully.

5. Limiting use, disclosure and retention of your personal information

Your personal information will only be used or disclosed for the stated purposes unless otherwise required by law. We must receive your consent to use, disclose or retain your information for reasons beyond those originally disclosed at the time of collection. We only keep your personal information for as long as necessary to serve those purposes.

6. We are responsible for the accuracy of personal information

Wherever possible, we will ensure the accuracy of personal information to minimize the possibility of incorrect information adversely impacting an individual. Information we collect from individuals is generally assumed to be accurate and complete and the time of collection. To fulfill our commitment to this privacy policy, we may request certain personal information be reviewed and updated from time to time.

7. We will protect your personal information as is reasonably necessary

Findan Software takes appropriate precautions to protect and safeguard your personal information relative to its sensitivity.

8. We are open and transparent about our privacy policy and practices

We are open and transparent about our privacy policy, ensuring it is readily available, clear, and easy to understand. If you are concerned about our privacy practices or have questions about our policies, please contact privacy@findansoftware.com.

9. You have a right to request your information

You have a right to access the personal information we hold about you. At your request, we will let you know what personal information we have about you and for what purposes we use or disclose that information. You have a right to challenge the accuracy or completeness of that information and update it as necessary.

10. You have a right to challenge our compliance with these policies

If you are concerned about our compliance with this policy or the PIPEDA’s fair information principles, you can contact us at privacy@findansoftware.com or mail

Privacy Officer
Findan Software
Suite 300, 4838
Richard Rd. SW
Calgary, AB T3E 6L1

Our Privacy Officer will investigate and address all complaints accordingly.